WHEN WILL MY ITEM BE SHIPPED?
Items are mailed out 2-5 business days after full payment has been received and cleared. We will notify you once your purchase has been dispatched.
HOW LONG DOES DELIVERY TAKE?
Within UK (2ND CLASS): 2-5 business days (approx.)
Within UK (1ST CLASS): 1-2 business days (approx.)
International: please allow up to 3 weeks (approx.)
Please note: Deliveries may take slightly longer over the Christmas period.
Please note that these delivery times are estimates from Royal Mail and we cannot guarantee them. Because we cannot control this service in any way Law & Moore may not be held responsible in any way for late or non-deliveries.
WHERE ARE MY ITEMS SHIPPED FROM?
All items are shipped from the UK.
HOW ARE MY ITEMS SHIPPED?
Orders shipped as regular lettermail UK 1st and 2nd class (Royal Mail) do not have tracking information.
All International orders are posted using standard Airmail and do not have tracking information.
UK Tracked delivery will be tracked and will arrive the next day after date shipped (e.g Shipped 15th Jan – Delivered 16th Jan).
RETURNS AND EXCHANGES
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
All items must be in resalable condition on return to us.
We do not refund the postage cost.
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Digital downloads
- Items on sale
Returns and exchange details
We offer a full refund on orders that are damaged or lost. We do not refund on lost orders until a 28 day postage period has elapsed. We do not pay for the item to be returned to us.